End-Of-Life Care E-Learning for Nurses Aides


National Institute of Nursing Research (NINR)
Toborg Associates


Collaborative Design
Design Strategy
Product Strategy
Product Design


Multiple disconnected systems and hundreds of inconsistently marked-up micro sites


A phased approach to the solution. First, we tackled the riskier but bigger opportunity by designing a predictive typeahead based on keyword analysis. While the engineering team did spikes on the typeahead solution, we designed a more feasible aggregate results page organized by user priorities discovered in qualitative research.

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